Privacy Policy

This Privacy Policy describes the policies and procedures of Eat Komi, Inc. ("Komi," "we," "our," or "us") on the collection, use and disclosure of your information in connection with your use of our "Komi" app for parents and "Komi Partner Dashboard" for chefs and dietitians, including all related features, content we offer, and our website at www.eatkomi.com (collectively the "Services"). We receive information about you from various sources, including: (i) if you register for an account on our Services, through your user account (your "Account"); (ii) your use of the Services generally; and (iii) if you simply visit our website at www.eatkomi.com (together with its subdomains, Content, and Marks, the "Website"). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Throughout this Policy we may occasionally refer to you as the "User."

What Does This Privacy Policy Cover?
In Short: This Privacy Policy covers the treatment of Personal Information gathered when you are using or accessing our Services.

We are committed to protecting your Personal Information and your right to privacy. Throughout this Privacy Policy, "Personal Information" means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with an individual or household. These include information such as full name, postal address, e-mail address and/or telephone number, and if applicable usage data such as your IP address. Such is the data we collect (hereafter "PI") when you visit the Services.

Here we seek to explain to you in the clearest way possible what PI we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services. Otherwise, if you have any questions or concerns about this Privacy Policy, or our practices with regards to your PI, please contact our Privacy Officer at info@eatkomi.com.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your PI with us.

This Privacy Policy does not apply to the practices of third parties that we do not own or control (each a "Third Party Service Provider") that you elect to access through our Services or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Service Providers that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Service Providers. We encourage you to carefully review the privacy policies of any Third Party Service Providers you access.

That said, we do exchange PI with our Service Providers. "Service Providers" are defined as companies or organizations with whom we have a contractual relationship in connection with fulfilling our Services to you (our "Service Providers").

What Information Do We Collect Automatically from You?
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you use our Services.

We automatically collect certain information when you visit, use or navigate the Services that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with you or your household. This information may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The technologies we use for this automatic data collection may include:

Cookies (or Browser Cookies). "Cookies" are small text files that are placed on your device by a Web server when you access our Services. We may use both session Cookies and persistent Cookies to tell us how and when you interact with the Services. We may also use Cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve the Services. Unlike persistent Cookies, session Cookies are deleted when you navigate away from the Services and close your browser. Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. Please note, however, that if you don't accept Cookies, you may not be able to access all portions or features of the Services.

Some Service Providers that we engage (including advertisers) may also place their own Cookies on your device. Note that this Privacy Policy covers only our use of Cookies and does not include use of Cookies by any Third Party Service Provider you visit directly, each of which should have its own privacy policies.

Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Services. Flash cookies are not managed by the same browser settings as are used for Browser Cookies.

Web Beacons. Pages of our Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Services statistics (for example, recording the popularity of certain Services content and verifying system and server integrity).

What Information Is Collected from Other Sources?
In Short: We may collect limited data from our Service Providers, public databases, marketing partners, and other outside sources.

We may obtain PI about you from other sources, such as public databases, from our Service Providers, and other Third Party Service Providers. Such Third Party Service Providers are neither part of our Services nor a Service Provider with whom we have a contractual relationship. All PI that you provide on or to such Third Party Service Provider or that is collected is provided directly to the controller, owner or operator of said Third Party Service Provider and is subject to the owner's or operator's privacy policy. We do not monitor or control any data you provide to Third Party Service Providers. To that end, we are not responsible for the content, privacy or security practices of a Third Party Service Provider. To assure the protection of your PI, we recommend that you carefully review the privacy policies of any Third Party Service Provider you access, as you assume the risk of providing any information to said provider.

With Whom Do We Share Data?
In Short: We may share your PI with our Service Providers.

Any PI collected may be shared with our Service Providers. Following is a list of the Service Providers with whom we share information as of the date of this Policy. Please check this Privacy Policy regularly for updates on other Service Providers that may be added to our Services or contact us at info@eatkomi.com for the most recent list of Service Providers with whom we are legally or contractually obligated to share your information to facilitate your use of the Services.

Retool Inc
Typeform (Formless.ai)
Google Cloud and Firebase
OpenAI
Flutterflow
Zapier

How Do We Use Information We Collect?
In Short: We do not sell or trade your Personal Information, but we do share it with our Service Providers to provide the Services.

How we use information we collect depends on what Services you use, how you use them, and on any preferences you may have communicated to us. Below we list specific purposes of using information about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you. This includes transactions processing, User authentication, customer support, and Services operation and maintenance. Our Services also include tailored features that personalize your experience and enhance your productivity with them.

For research and development: We constantly look for ways to make our Services smarter, faster, more secure, integrated, and useful to you. We use collective anonymized findings about how people use our Services as well as the feedback provided directly to us to troubleshoot issues and to identify Services usage trends, activity patterns, and the areas for Services integration enhancing and general improvement. In some cases we apply these findings across our different Services to improve and develop similar features or to better integrate them with other Services you use.

To communicate with you about the Services: We use your contact information to communicate with you via email and within the Services to confirm your purchases, send reminders about subscription expiration date, respond to your questions and requests, provide customer support, send out technical notices, updates, security alerts, administrative messages, and so on. We also provide tailored communications based on your activity and interactions with us. We also send you communications as you on-board to a particular Service to help you become more proficient in using that Service.

To market, promote, and drive engagement with the Services: We may use your contact information and the information about how you use the Services to send relevant promotional communication that may be of specific interest to you; that includes promotion email and by displaying our ads on other companies' websites and applications, as well as on platforms like Facebook and Google. These communications include information about new features, survey requests, newsletters, and events that we think may be of interest to you and are aimed at driving engagement and maximizing the Services' value for you. We also communicate with you about new product offers, promotions, and contests. You can always opt out from our email campaigns by clicking "Unsubscribe" at the bottom of our email.

For customer support: We use your information to resolve technical issues you may encounter with the Services, to respond to your assistance requests, to analyze crash information, and to repair and improve the Services.

On the whole, we may store the following categories of information that could be considered PI:

Email and full name of the authorized User
Name, Email, Insurance info, State of residence, Child's name, child's age, child's dietary preferences and parent's budget, time and skill level constraints
Identifiers and last modified dates of synchronized records
Services sync engine to temporarily keep the names of records that it encounters issues with, solely to display these details to our users in sync error logs and notifications
The Services temporarily keep selected meeting slots and invitees' names and email addresses in order to build interactive selection tables and send out the invites
Diagnostics logs temporarily keep certain data, such as email or meeting identifiers, Sent/Received dates, etc. solely for customer support and troubleshooting purposes. The logs are transferred and kept securely.
User details such as First name, Last name, title, phone, and email of user to provide the possibility to send email to business contacts imported from the CRM by the user's request and the IP address
User contact details such as business contacts may be imported from the CRM or other sources.
Related email correspondence including replies, and other correspondence, Sent date, Subject, Recipients list, Email body
Email templates and attachments imported from the CRM and files attached to business correspondence, for communication processing

Important Note on Health-Related Data: We take measures to not store health-related data on our systems. Our AI models process this information to generate meal plans under the guidance of registered dietitians and professional chefs, but we do not retain this sensitive information.

You may permanently delete the persisted data by using one of the following methods:

Manually: one recipient at a time or in a bulk manner. In this case our Services will purge the recipients' details and all related data used in the system.

By request sent to us at info@eatkomi.com. In this case all recipients' details and related data will be purged irrecoverably from our servers

What Public Information About You and Your Activity on the Services Can Others View?
In Short: Information you post about you on our Services may be viewed by others who access the Services.

Information you choose to include in your profile, or any PI you share about yourself on a user forum we may create, may be viewed by others who access the Services. This includes information you choose to provide openly, including your username, contact name, information about yourself, and links to your websites or social media profiles, which may be displayed to other users to facilitate user interaction within the Services. We will not directly reveal user email addresses to other users. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services.

What Information Is Disclosed for Our Protection and the Protection of Others?
In Short: We may have to share your PI if legally required to do so.

We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

What Choices Do California Residents Have Regarding Their Information?
In Short: If you are a California resident, you have several options to control and manage the amount of PI you share with us.

In the following paragraphs, we seek to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA). Any terms defined in the CCPA and CPRA have the same meaning when used in this Privacy Policy.

What Happens When There Are Changes to this Privacy Policy?
In Short: We may update this Privacy Policy from time to time, so you should review it periodically for updates or review it if you receive a notice of update from us.

The effective date of this Privacy Policy appears at the top of this page. However, we may update this Privacy Policy from time to time. It is our practice to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your PI, we will notify you by email to the email address specified in your account or through a notice on the Services home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this Privacy Policy to check for any changes.

What If I Have Questions or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to info@eatkomi.com or by mail at 215 E 81st St Apt 6B, New York. We will make every effort to resolve your concerns.